Privacy Policy

Last updated: July 14, 2026

Exile Pest Control, LLC (“we,” “us,” or “our”) operates this website. This policy explains what information we collect, how we use it, and the choices you have. By using this site, you agree to the practices described here.

Information We Collect

When you submit a quote request or contact form, we collect the information you provide: your name, phone number, and a description of your pest problem or service need. If you call or text us, we collect your phone number and the contents of the communication. Our website also uses tracking technologies — including call tracking, session tracking, and chat widget scripts — that may collect your IP address, browser type, pages visited, referring source, and interactions with the site. These help us understand which marketing brings customers to us and how visitors use the site.

How We Use Your Information

We use collected information to respond to your inquiries, provide quotes, schedule and perform services, send appointment reminders and service communications, improve our website and marketing, and comply with legal obligations. We may use your phone number to call or text you about your inquiry or service; message and data rates may apply, and you can opt out of texts at any time by replying STOP.

How We Share Information

We do not sell your personal information. We share it only with service providers that help us operate — such as our customer relationship management platform, scheduling tools, and payment processors — and when required by law. These providers process your information on our behalf and are not permitted to use it for their own purposes.

Cookies and Analytics

This site may use cookies and similar technologies for functionality and analytics, as described in our Cookie Policy. You can control cookies through your browser settings.

Data Retention and Security

We retain customer records for as long as needed to provide services and meet legal, tax, and insurance requirements. We use commercially reasonable safeguards to protect your information, though no internet transmission can be guaranteed fully secure.

Your Rights and Choices

You may request access to, correction of, or deletion of your personal information by contacting us at (440) 822-0415 or by mail at the address below. Depending on your state of residence, you may have additional privacy rights under applicable law.

Children’s Privacy

This site is not directed to children under 13, and we do not knowingly collect personal information from them.

Changes to This Policy

We may update this policy from time to time. The “last updated” date at the top reflects the current version, and material changes will be posted on this page.

Contact Us

Exile Pest Control, LLC
38058 Springwood Court, North Ridgeville, Ohio 44039
Phone: (440) 822-0415